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I so did not need this.
My laptop battery is busted. I installed the battery update from Apple yesterday, and now the computer won't run unless it's plugged into power.
According to this, I may be able to get the battery replaced free. My maximum charge is like 66% of what it should be and my cycle count is way under 300. I just have to take it to the Apple store and see what they can do for me. I tried this and it didn't seem to work.
I thought something was just wrong with Adium, because this morning it crashed every time I opened an IM window. So I switched to iChat, I'd figure out what was wrong with Adium later...and then when I got to the commuter lounge, should've had a full battery, my computer had been in sleep before I left--and it was off, and wouldn't turn in without the power cord. Unplugging the power cord while the computer is on results in immediate shut down.
People in tech support make me nervous. Because I know there are plenty of people out there who really have no idea what they're doing (and can't handle it--there are also plenty of people who don't really know what they're doing and manage just fine), and I know these people are the tech support employee's nightmare customers. I do know what I'm doing usually, but I haven't had a Mac for all that long and I have a serious problem with adequately expressing my problems, whether I know what they are or not. I don't want to make some tech person's life harder because I'm having issues and don't know how to express myself.
>_
My laptop battery is busted. I installed the battery update from Apple yesterday, and now the computer won't run unless it's plugged into power.
According to this, I may be able to get the battery replaced free. My maximum charge is like 66% of what it should be and my cycle count is way under 300. I just have to take it to the Apple store and see what they can do for me. I tried this and it didn't seem to work.
I thought something was just wrong with Adium, because this morning it crashed every time I opened an IM window. So I switched to iChat, I'd figure out what was wrong with Adium later...and then when I got to the commuter lounge, should've had a full battery, my computer had been in sleep before I left--and it was off, and wouldn't turn in without the power cord. Unplugging the power cord while the computer is on results in immediate shut down.
People in tech support make me nervous. Because I know there are plenty of people out there who really have no idea what they're doing (and can't handle it--there are also plenty of people who don't really know what they're doing and manage just fine), and I know these people are the tech support employee's nightmare customers. I do know what I'm doing usually, but I haven't had a Mac for all that long and I have a serious problem with adequately expressing my problems, whether I know what they are or not. I don't want to make some tech person's life harder because I'm having issues and don't know how to express myself.
>_
